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15 Days Return Policy: At EUME, we are committed to your satisfaction. If, for any reason, you are not completely satisfied with your purchase of bags and accessories from our website, you can take advantage of our 15-day return policy. This allows you to return the item within 15 days of delivery, excluding normal wear and tear. Please refer to our terms and conditions for detailed information on the return process. Your contentment is our top priority at EUME.
Warranty Period: We offer a product-wise staggered limited warranty on all products purchased from our website. This warranty covers the repair or replacement of any defective material or component, excluding normal wear and tear.
Travel Luggage: Comes with a 5-year extended warranty, with 2 years complimentary and an additional 3 years upon registration on our warranty page via https://eumeworld.com/pages/warranty.
All other products: Including backpacks, handbags, and accessories, come with a 1.5-year extended warranty, with the first year complimentary and an additional 6 months upon registration on our warranty page via https://eumeworld.com/pages/warranty.
We strive to provide you with high-quality products and excellent customer service. If you have any questions or need assistance, please don't hesitate to contact us.